Refund Policy
At Qwimble Tally’s, we value customer satisfaction with our chatbot software. Below are the terms of our refund policy to ensure clarity and fairness:
Eligibility
We offer refunds within a specified period from the date of purchase. To qualify, the software should not have been extensively used beyond trial purposes.
Refund Process
To request a refund, please contact our customer support team with your purchase details. We may ask for proof of purchase and reasons for the refund request.
Trial Period
We provide a trial period for our chatbot software, allowing you to evaluate its suitability before making a purchase decision.
Valid Reasons for Refund
Valid reasons include technical issues not resolved by our support team, the software not functioning as described, or significant discrepancies in advertised features.
Non-Refundable Items
Customizations, setup fees, and services provided alongside the software purchase are non-refundable. This includes consulting services or personalized configurations.
Refund Timeline
Once approved, refunds are processed to the original payment method within a specified number of business days, subject to financial institution processing times.
Dispute Resolution
For disputes regarding eligibility or refund amount, our customer support team will work with you to resolve the issue promptly and fairly.
Cancelation Policy
You may cancel your subscription at any time, but refunds are subject to the terms outlined in our refund policy.
Contact Us
For questions or further assistance regarding our refund policy or our chatbot software, please reach out to our customer support team.
Policy Updates
Qwimble Tally reserves the right to update our refund policy as needed. Updates will be communicated through our website or by email to ensure awareness.